Software development

July 2016

13 ways to conduct UX testing – and why it’s so important

By | July 26th, 2016|Categories: Software development, User Experience, User Experience testing, User testing|Tags: , |

I recently came across a story about an approach to UX testing being used by Wells Fargo which highlights the importance of experimenting with different ways to conduct UX testing. At one of its downtown San Francisco branches, Wells Fargo has set up an area called ‘Digital Express’.  This section of the branch provides customers with a series [...]

How user testing can go wrong: two case studies

By | July 15th, 2016|Categories: Software development, User testing, Websites|Tags: , , |

These days we're all under pressure to produce new software, new features and new interface improvements quickly.  And the speed demanded by a market of disruptors and startups is ever-increasing. Within this context, techniques such as agile and lean startup can help immensely to identify critical issues, bring people together in constructive forms and ensure a [...]

May 2016

Finovate Spring 2016 – Day 2 Highlights

By | May 31st, 2016|Categories: Blockchain, Fintech, Security, Software development|Tags: , , , , |

The second day of Finovate Spring 2016 provided over 30 presentations on a range of perspectives across digital on-boarding, roboadvice, data analysis and security.  As with day 1, a common theme seemed evident:  a combination of digital self service + human interaction + artificial intelligence. I’ve previously written about a selection of Day 1 presenters; here are a few highlights from Day 2. […]